仙桃男子50多万全屋定制衣柜橱柜！结果竟被商家拉黑...
<div class="wx_rich_media_content" id="jsWxContainer"><section class="mp_profile_iframe_wrp"><mpprofile class="js_uneditable custom_select_card mp_profile_iframe" data-pluginname="mpprofile" data-id="MzA5MDEwNjgwOQ==" data-headimg="http://mmbiz.qpic.cn/mmbiz_png/bfOudia0OnxtwzNbyGeibD8aiaKW0oXoSN9icUahpJm2MuyuveFgg1p6pP2DlQyLJoJy7RXDQqEOukRpX0afiaNk32A/0?wx_fmt=png" data-nickname="红辣椒传媒" data-alias="xtweekly" data-signature="红辣椒传媒是《仙桃周刊》新媒体品牌。我已加入“维权骑士”(rightknights.com)的版权保护计划。" data-from="0"></mpprofile></section><section style="outline: 0px; max-width: 100%; font-size: 17px; text-align: justify; color: rgb(51, 51, 51); font-family: mp-quote, -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; visibility: visible; box-sizing: border-box !important;"><br></section><p style="margin-bottom: 0em; outline: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgb(34, 34, 34); font-size: 17px; letter-spacing: 0.544px; text-align: justify; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; visibility: visible; box-sizing: border-box !important;"><br></p><p style="margin-bottom: 0em; outline: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgb(34, 34, 34); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: center; visibility: visible; box-sizing: border-box !important;"><br></p><p><span style="font-size: 16px;">“我在索菲亚全屋定制皇朝新农贸店定制了橱柜和衣柜，后因衣柜材质问题与商家发生纠纷解除了衣柜合同，但橱柜并未退订。可橱柜安装后问题较多，该店却对此不理不问。”近日，太子湖国际社区业主吴先生向仙桃周刊和红辣椒传媒反映，他于2021年5月在仙桃索菲亚全屋定制皇朝新农贸店（以下简称索菲亚）花费12.3万元和48万元定制了该店代理的司米橱柜和帝豪衣柜，前期双方因衣柜材质纠纷已走法律程序，经法院调解，双方签订的《全屋定制合同》已终止。</span></p><p><br></p><p><span style="font-size: 16px;">然而，橱柜也存在诸多问题，除延迟交付外，高度与图纸不符、做工粗糙、边缘不合等问题让吴先生很是恼火。更令他气愤的是，商家竟以合同已解除为由拒绝售后与沟通。“法院的民事调解书写得很清楚，解除的是48万元的衣柜合同，并不包含橱柜。橱柜我已付全款，他们凭什么不解决橱柜的问题。”</span></p><p><br></p><p><span style="font-size: 16px;">事情的原委究竟如何？双方签订的《全屋定制合同》具体包含哪些内容？法律人士是如何建议的？连日来，记者进行了多方探访。</span></p><p><br></p><p style="text-align: center;margin-bottom: 0em;"><span class="wxart_image" wx-style="display:inline-block;"></span></p><p style="outline: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgb(34, 34, 34); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: center; visibility: visible; box-sizing: border-box !important;"><span style="outline: 0px; max-width: 100%; color: rgb(136, 136, 136); font-size: 14px; visibility: visible; box-sizing: border-box !important;">吴先生反映的橱柜问题，包括边缘不合、做工粗糙等</span><br data-filtered="filtered" style="outline: 0px; max-width: 100%; visibility: visible; box-sizing: border-box !important;"></p><p style="outline: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgb(34, 34, 34); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; visibility: visible; box-sizing: border-box !important;"><br data-filtered="filtered" style="outline: 0px; max-width: 100%; visibility: visible; box-sizing: border-box !important;"></p><p style="outline: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgb(34, 34, 34); font-size: 17px; letter-spacing: 0.544px; text-align: justify; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; visibility: visible; box-sizing: border-box !important;"><br data-filtered="filtered" style="outline: 0px; max-width: 100%; visibility: visible; box-sizing: border-box !important;"></p><section data-tools="135编辑器" data-id="91030" style="outline: 0px; max-width: 100%; color: rgb(34, 34, 34); letter-spacing: 0.544px; text-align: justify; font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 16px; visibility: visible; box-sizing: border-box !important;"><section style="outline: 0px; max-width: 100%; text-align: center; visibility: visible; box-sizing: border-box !important;"><section style="outline: 0px; max-width: 100%; display: inline-block; width: 50px; visibility: visible; box-sizing: border-box !important;"><span class="wxart_image" wx-style="display:inline-block;margin: 0px;padding: 0px;outline: 0px;max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important;vertical-align: bottom;height: auto !important;visibility: visible !important;width: 50px !important;"></span></section></section></section><section style="outline: 0px; max-width: 100%; box-sizing: border-box; color: rgb(34, 34, 34); letter-spacing: 0.544px; text-align: justify; font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 16px; visibility: visible;"><section style="outline: 0px; max-width: 100%; box-sizing: border-box; transform: rotate(0deg); visibility: visible;"><section style="margin-top: 10px; margin-bottom: 10px; outline: 0px; max-width: 100%; box-sizing: border-box; text-align: center; visibility: visible;"><section style="padding: 3px; outline: 0px; max-width: 100%; box-sizing: border-box; display: inline-block; vertical-align: middle; visibility: visible;"><section style="outline: 0px; max-width: 100%; box-sizing: border-box; border-radius: 5px; background-color: rgb(198, 217, 240); visibility: visible;"><section style="margin: -3px 3px 3px -3px; padding-right: 8px; padding-left: 8px; outline: 0px; max-width: 100%; box-sizing: border-box; border-radius: 5px; border-color: rgb(77, 77, 77); border-style: dashed; border-width: 1px; display: inline-block; vertical-align: top; visibility: visible;"><p style="outline: 0px; max-width: 100%; clear: both; min-height: 1em; visibility: visible; box-sizing: border-box !important;">消费者：商家将我拉黑，拒绝沟通</p></section></section></section></section></section></section><p style="outline: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgb(34, 34, 34); font-size: 17px; letter-spacing: 0.544px; text-align: justify; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; visibility: visible; box-sizing: border-box !important;"><br data-filtered="filtered" style="outline: 0px; max-width: 100%; visibility: visible; box-sizing: border-box !important;"></p><p style="outline: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgb(34, 34, 34); font-size: 17px; letter-spacing: 0.544px; text-align: justify; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; visibility: visible; box-sizing: border-box !important;"><span style="font-size: 16px;color: rgb(51, 51, 51);font-family: mp-quote, -apple-system-font, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif;">据吴先生介绍，经过前期多次的了解和沟通，2021年5月6日，他与索菲亚签订了帝豪衣柜的《全屋定制合同》，而司米橱柜则只签订了《预约单》。加上此前交付的订金，他当天共支付了12.3万元的橱柜全款和45万元（剩余3万元系尾款）的衣柜款。</span></p><p style="outline: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgb(34, 34, 34); font-size: 17px; letter-spacing: 0.544px; text-align: justify; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; visibility: visible; box-sizing: border-box !important;"><span style="font-size: 16px;color: rgb(51, 51, 51);font-family: mp-quote, -apple-system-font, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif;"><br></span></p><p style="text-align: center;margin-bottom: 0em;"><span class="wxart_image" wx-style="display:inline-block;"></span></p><p style="outline: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgb(34, 34, 34); font-size: 17px; letter-spacing: 0.544px; text-align: center; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; visibility: visible; box-sizing: border-box !important;"><span style="font-size: 14px;color: rgb(136, 136, 136);">双方签订的《全屋定制合同》</span></p><p><br></p><p><span style="font-size: 16px;"> “在橱柜设计阶段，我按照约定将集成灶、水槽以及相应厨房电器的尺寸和图纸及时发送给了商家，可商家直到2021年8月9日才交付。在8月23日安装完成后，我就发现橱柜的台面线条与集成灶、水槽边缘不合；厨房右侧的整体柜高与设计图纸不符；橱柜抽屉底部做工粗糙、存在缝隙；橱柜背板也未安装；岛台上几处楣板未安装楣头。发现问题后，我立即与商家进行沟通，希望能解决问题，但至今未得到回应。”</span></p><p><br></p><p><span style="font-size: 16px;">吴先生气愤地说，今年4月，他多次主动联系该店负责人，其售后总监看了一下现场，也没有给出任何返工或修复方案。“我按照约定支付了全部款项，但卖家未能提供符合质量标准的橱柜和售后服务，甚至销售经理还将我的微信拉黑，简直让人心寒！”</span></p><p><br></p><p><span style="font-size: 16px;">“延误工期不说，我的诉求是卖家按照约定，对现有橱柜的问题进行维修或重新生产、安装，并且承担违约造成的损失。”吴先生说。</span></p><p><br></p><p><span style="font-size: 16px;">对于衣柜的纠纷，吴先生告诉记者，因为商家在定制衣柜过程中，将柜体材质由“北美红樱桃原木”更改成了“北美多层实木”，并以工厂已下料为由拒不理睬，于是他将商家告上了法庭。后经法院调解，双方解除了《全屋定制合同》，商家返还吴先生货款33万元。</span></p><p style="outline: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgb(34, 34, 34); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; visibility: visible; box-sizing: border-box !important;"><br data-filtered="filtered" style="outline: 0px; max-width: 100%; visibility: visible; box-sizing: border-box !important;"></p><p style="outline: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgb(34, 34, 34); font-size: 17px; letter-spacing: 0.544px; text-align: justify; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; visibility: visible; box-sizing: border-box !important;"><br data-filtered="filtered" style="outline: 0px; max-width: 100%; visibility: visible; box-sizing: border-box !important;"></p><section data-tools="135编辑器" data-id="91030" style="outline: 0px; max-width: 100%; color: rgb(34, 34, 34); letter-spacing: 0.544px; text-align: justify; font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 16px; visibility: visible; box-sizing: border-box !important;"><section style="outline: 0px; max-width: 100%; text-align: center; visibility: visible; box-sizing: border-box !important;"><section style="outline: 0px; max-width: 100%; display: inline-block; width: 50px; visibility: visible; box-sizing: border-box !important;"><span class="wxart_image" wx-style="display:inline-block;margin: 0px;padding: 0px;outline: 0px;max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important;vertical-align: bottom;height: auto !important;visibility: visible !important;width: 50px !important;"></span></section></section></section><section style="outline: 0px; max-width: 100%; box-sizing: border-box; color: rgb(34, 34, 34); letter-spacing: 0.544px; text-align: justify; font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 16px; visibility: visible;"><section style="outline: 0px; max-width: 100%; box-sizing: border-box; transform: rotate(0deg); visibility: visible;"><section style="margin-top: 10px; margin-bottom: 10px; outline: 0px; max-width: 100%; box-sizing: border-box; text-align: center; visibility: visible;"><section style="padding: 3px; outline: 0px; max-width: 100%; box-sizing: border-box; display: inline-block; vertical-align: middle; visibility: visible;"><section style="outline: 0px; max-width: 100%; box-sizing: border-box; border-radius: 5px; background-color: rgb(198, 217, 240); visibility: visible;"><section style="margin: -3px 3px 3px -3px; padding-right: 8px; padding-left: 8px; outline: 0px; max-width: 100%; box-sizing: border-box; border-radius: 5px; border-color: rgb(77, 77, 77); border-style: dashed; border-width: 1px; display: inline-block; vertical-align: top; visibility: visible;"><p style="outline: 0px; max-width: 100%; clear: both; min-height: 1em; visibility: visible; box-sizing: border-box !important;">商家：全屋定制合同已取消</p></section></section></section></section></section></section><p style="outline: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgb(34, 34, 34); font-size: 17px; letter-spacing: 0.544px; text-align: justify; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; visibility: visible; box-sizing: border-box !important;"><br data-filtered="filtered" style="outline: 0px; max-width: 100%; visibility: visible; box-sizing: border-box !important;"></p><p style="outline: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgb(34, 34, 34); font-size: 17px; letter-spacing: 0.544px; text-align: justify; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; visibility: visible; box-sizing: border-box !important;"><span style="color: rgb(51, 51, 51);font-family: mp-quote, -apple-system-font, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif;font-size: 16px;">对于吴先生反映的问题，记者采访了索菲亚负责跟单的彭姓销售员。“我只是负责销售的，吴先生提到的是售后问题，建议找售后部门。”该销售员说。<br></span></p><p><br></p><p><span style="font-size: 16px;">随后，记者与该店的罗姓负责人取得了联系，她回应称：“已经打了官司，法院那边已经调解，双方签订的《全屋定制合同》已解除，我们无需承担橱柜的后续责任。”该负责人还向记者提供了售后的一位彭姓负责人的联系方式，表示“具体情况可与之对接”。</span></p><p><br></p><p><span style="font-size: 16px;">记者打电话给该彭姓负责人，得到的回应是：“《全屋定制合同》已解除，所有售后服务无需承担。如果法院不给这个条件，我们是不会同意调解的。当时我们把所有材料都下单了，准备安装时，对方却提出了异议。”</span></p><p style="clear: both; min-height: 1em; font-size: 17px; text-align: justify; outline: 0px; max-width: 100%; color: rgb(34, 34, 34); letter-spacing: 0.544px; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; visibility: visible; box-sizing: border-box !important;"><br data-filtered="filtered" style="outline: 0px; max-width: 100%; visibility: visible; box-sizing: border-box !important;"></p><section data-tools="135编辑器" data-id="91030" style="text-align: justify; outline: 0px; max-width: 100%; color: rgb(34, 34, 34); letter-spacing: 0.544px; font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 16px; visibility: visible; box-sizing: border-box !important;"><section style="outline: 0px; max-width: 100%; text-align: center; visibility: visible; box-sizing: border-box !important;"><section style="outline: 0px; max-width: 100%; display: inline-block; width: 50px; visibility: visible; box-sizing: border-box !important;"><span class="wxart_image" wx-style="display:inline-block;margin: 0px;padding: 0px;max-width: 100%;height: auto !important;vertical-align: bottom;outline: 0px;box-sizing: border-box !important;overflow-wrap: break-word !important;visibility: visible !important;width: 50px !important;"></span></section></section></section><section style="text-align: justify; outline: 0px; max-width: 100%; box-sizing: border-box; color: rgb(34, 34, 34); letter-spacing: 0.544px; font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 16px; visibility: visible;"><section style="outline: 0px; max-width: 100%; box-sizing: border-box; transform: rotate(0deg); visibility: visible;"><section style="margin-top: 10px; margin-bottom: 10px; outline: 0px; max-width: 100%; box-sizing: border-box; text-align: center; visibility: visible;"><section style="padding: 3px; outline: 0px; max-width: 100%; box-sizing: border-box; display: inline-block; vertical-align: middle; visibility: visible;"><section style="outline: 0px; max-width: 100%; box-sizing: border-box; border-radius: 5px; background-color: rgb(198, 217, 240); visibility: visible;"><section style="margin: -3px 3px 3px -3px; padding-right: 8px; padding-left: 8px; outline: 0px; max-width: 100%; box-sizing: border-box; border-radius: 5px; border-color: rgb(77, 77, 77); border-style: dashed; border-width: 1px; display: inline-block; vertical-align: top; visibility: visible;"><p style="clear: both; min-height: 1em; outline: 0px; max-width: 100%; visibility: visible; box-sizing: border-box !important;">法院调解及合同内容</p></section></section></section></section></section></section><p style="clear: both; min-height: 1em; font-size: 17px; text-align: justify; outline: 0px; max-width: 100%; color: rgb(34, 34, 34); letter-spacing: 0.544px; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; visibility: visible; box-sizing: border-box !important;"><br data-filtered="filtered" style="outline: 0px; max-width: 100%; visibility: visible; box-sizing: border-box !important;"></p><p style="clear: both; min-height: 1em; font-size: 17px; text-align: justify; outline: 0px; max-width: 100%; color: rgb(34, 34, 34); letter-spacing: 0.544px; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; visibility: visible; box-sizing: border-box !important;"><span style="font-size: 16px;color: rgb(51, 51, 51);font-family: mp-quote, -apple-system-font, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif;">那么，法院的调解内容是什么？有无商家可以停止承担橱柜售后责任的条款？被解除的合同当初究竟是怎样约定的？<br></span></p><p><br></p><p><span style="font-size: 16px;">吴先生向记者提供了一份仙桃市人民法院民事调解书〔（2021）鄂9004民初7514号〕。原告为吴先生，被告为索菲亚罗姓负责人，原告诉讼事实和理由是：购货产品内容的单价均是按北美红樱桃原木的价格2890元/平米计算，而被告收到45万元货款后，在定制过程中，违反双方合同约定，将柜体材料由定制原木私下变为多层实木，而多层实木价格为1180元/平米，被告在履行合同的过程中为谋取暴利，私下变更定制家具材质，已构成严重违约。</span></p><p><br></p><p style="text-align: center;margin-bottom: 0em;"><span class="wxart_image" wx-style="display:inline-block;"></span></p><p style="text-align: center;"><span style="color: rgb(136, 136, 136);">市法院的民事调解书</span></p><p><br></p><p><span style="font-size: 16px;">该调解书还载明，此买卖合同纠纷案已于今年4月19日调解完成。双方当事人已达成如下协议：1、解除原、被告之间签订的《全屋定制合同》；2、被告于2022年4月21日前返还原告货款33万元；3、原告自愿放弃其他诉讼请求；4、诉讼费8050元，减半收取计4025元，由原告负担。</span></p><p><br></p><p><span style="font-size: 16px;">记者注意到，调解书中并未涉及橱柜的相关条款。那么，《全屋定制合同》中有无橱柜的条款呢？</span></p><p><br></p><p><span style="font-size: 16px;">在吴先生提供的一份《全屋定制合同》中，甲方为吴先生，乙方为仙桃帝豪。购货产品内容注明见附件清单，而附件清单均为衣柜材料清单，约定了尺寸、面积、价格等，但并未约定材质。双方约定全部货款金额为48万元，甲方已分两次付款45万元，验收合格后付清尾款3万元。该合同签订日期为2021年5月6日，乙方签字人为罗姓负责人。</span></p><p><br></p><p><span style="font-size: 16px;">从该合同来看，也未涉及橱柜相关内容。</span></p><p><br></p><p><span style="font-size: 16px;">既然双方因衣柜已产生纠纷，为何吴先生没有退订橱柜呢？</span></p><p><br></p><p><span style="font-size: 16px;">“等我意识到卖家将衣柜私自变更材质时，此时衣柜还未安装，而橱柜已经安装了，所以只解除了衣柜合同。”吴先生这样解释。</span></p><p style="clear: both; min-height: 1em; font-size: 17px; text-align: justify; outline: 0px; max-width: 100%; color: rgb(34, 34, 34); letter-spacing: 0.544px; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; visibility: visible; box-sizing: border-box !important;"><br></p><p style="outline: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgb(34, 34, 34); font-size: 17px; letter-spacing: 0.544px; text-align: justify; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; visibility: visible; box-sizing: border-box !important;"><br data-filtered="filtered" style="outline: 0px; max-width: 100%; visibility: visible; box-sizing: border-box !important;"></p><section data-tools="135编辑器" data-id="91030" style="outline: 0px; max-width: 100%; color: rgb(34, 34, 34); letter-spacing: 0.544px; text-align: justify; font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 16px; visibility: visible; box-sizing: border-box !important;"><section style="outline: 0px; max-width: 100%; text-align: center; visibility: visible; box-sizing: border-box !important;"><section style="outline: 0px; max-width: 100%; display: inline-block; width: 50px; visibility: visible; box-sizing: border-box !important;"><span class="wxart_image" wx-style="display:inline-block;margin: 0px;padding: 0px;outline: 0px;max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important;vertical-align: bottom;height: auto !important;visibility: visible !important;width: 50px !important;"></span></section></section></section><section style="outline: 0px; max-width: 100%; box-sizing: border-box; color: rgb(34, 34, 34); letter-spacing: 0.544px; text-align: justify; font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 16px; visibility: visible;"><section style="outline: 0px; max-width: 100%; box-sizing: border-box; transform: rotate(0deg); visibility: visible;"><section style="margin-top: 10px; margin-bottom: 10px; outline: 0px; max-width: 100%; box-sizing: border-box; text-align: center; visibility: visible;"><section style="padding: 3px; outline: 0px; max-width: 100%; box-sizing: border-box; display: inline-block; vertical-align: middle; visibility: visible;"><section style="outline: 0px; max-width: 100%; box-sizing: border-box; border-radius: 5px; background-color: rgb(198, 217, 240); visibility: visible;"><section style="margin: -3px 3px 3px -3px; padding-right: 8px; padding-left: 8px; outline: 0px; max-width: 100%; box-sizing: border-box; border-radius: 5px; border-color: rgb(77, 77, 77); border-style: dashed; border-width: 1px; display: inline-block; vertical-align: top; visibility: visible;"><p style="outline: 0px; max-width: 100%; clear: both; min-height: 1em; visibility: visible; box-sizing: border-box !important;">律师：商家应对橱柜售后负责</p></section></section></section></section></section></section><p style="outline: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgb(34, 34, 34); font-size: 17px; letter-spacing: 0.544px; text-align: justify; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; visibility: visible; box-sizing: border-box !important;"><br data-filtered="filtered" style="outline: 0px; max-width: 100%; visibility: visible; box-sizing: border-box !important;"></p><p style="outline: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgb(34, 34, 34); font-size: 17px; letter-spacing: 0.544px; text-align: justify; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; visibility: visible; box-sizing: border-box !important;"><span style="font-size: 16px;color: rgb(51, 51, 51);font-family: mp-quote, -apple-system-font, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif;">本报常年法律顾问、湖北沔阳律师事务所律师周红兵认为，“从市人民法院的民事调解书来看，双方签订的《全屋定制合同》已解除。这个纠纷中的购货内容仅是衣柜，发生金额也仅是衣柜金额，而橱柜与本调解并无关系。”周红兵认为，如像商家所说的橱柜合同也已解除，那么商家需提供相关法律文书，如果没有，就必须对橱柜售后负责。<br></span></p><p><br></p><p><span style="font-size: 16px;">如何避免装修“踩坑”？周红兵建议，消费者在定制家具时，应当认真签订书面合同，在书面合同中就材质、颜色、尺寸、规格、计价方式、交付方式、质保期限、售后服务标准和违约责任进行细化和清晰的约定。“建议列明一张标注定制家具尺寸、内部结构、材质、五金件的详细清单，并就质量、色差、售后等问题与商家明确商定。”</span></p><p><span style="font-size: 16px;"><br></span></p><p><br></p><br>来源：红辣椒传媒</div><p></p> 顶起来，顶起来 只坑有钱人 不是50多万吗？为什么只退33万，诉讼费自己还要承担一半，好坑 真有钱 果然只坑有米人 上图这些问题根本就没有办法解决，只能说他们设计师没有事先沟通好，又是水槽柜，又是集成灶，还做欧式边，那怎么可能衔接好 顶起来，让他火 两万块钱的全屋定制衣柜，都觉得亏了，你这四，五十万，用的是金丝楠木吗{:216:} 呵呵，没有金钢钻，别揽瓷器活啊。业主能出45万来做全屋柜子，就证明不差钱，你做衣柜的居然敢不声不响的把材料改了，原木改多层实木，呵呵，胆可真够肥的。
难道就这样退钱完了？没有任何惩罚性举措了吗？
45万，最后返还了33万，我能不能这样理解，柜子的成本是45-33=12万？也就是说45万的柜子，商家含泪挣了33万。哎，这就是所谓的品牌效应。
仙桃的商家都是代表联合国谈判的 你搞的赢吧 赶紧给准备装修的业主提个醒，避坑{:222:} 智商税，打的不好吗？非要全屋定制 发抖音曝光 人傻钱多，拼多多。 避坑了 45的橱柜牛逼啊 笑死了，各种品牌全屋定制的基本都是智商税。 别人有钱，智商肯定高，被骗而已 人间坑连坑，习惯就好………