关注我们:

搜索
查看: 3620|回复: 2

志愿服务的常识

[复制链接]
发表于 2008-10-10 21:34:00 | 显示全部楼层 |阅读模式 | 来自北京
  
<p class="MsoNormal"><span style="FONT-SIZE: 18pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">志愿服务常识</span><span lang="EN-US" style="FONT-SIZE: 18pt; mso-bidi-font-size: 10.0pt"><?xml:namespace prefix = o ns = "urn:schemas-microsoft-com[s:9]ffice[s:9]ffice" /><o:p></o:p></span></p>
<p class="MsoNormal"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">一、志愿服务的概念</span></p>
<p class="MsoNormal"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">志愿者是指不为物质报酬,基于良知、信念和责任,志愿为社会和他人提供服务和帮助的人。</span></p>
<p class="MsoNormal"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">志愿服务活动是指在不为任何物质报酬的情况下,自愿贡献个人的时间、精力、金钱等,去从事社会公益和社会服务事业,为改进社会提推动社会进步而开展的服务活动。</span></p>
<p class="MsoNormal"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">志愿服务的宗旨是:奉献、友爱、互助、进步。</span></p>
<p class="MsoNormal"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">志愿服务的口号是:帮助他人、完善自己、服务服务社会、传播文明。</span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">片面的观点:</span></p>
<p class="MsoNormal"><span lang="EN-US">1</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">)</span><span lang="EN-US"><span style="mso-spacerun: yes">        </span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">认为从事志愿服务是慈善为怀、乐善好施的表现,把志愿服务看成一种单方面的施予。</span></p>
<p class="MsoNormal"><span lang="EN-US">2</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">)</span><span lang="EN-US"><span style="mso-spacerun: yes">        </span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">认为志愿服务只是为了减轻专职人员的工作负担,把志愿服务当作</span><span lang="EN-US">“</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">廉价劳动力</span><span lang="EN-US">”</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">。</span></p>
<p class="MsoNormal"><span lang="EN-US">3</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">)</span><span lang="EN-US"><span style="mso-spacerun: yes">        </span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">认为只有那些不愁衣食及有大量空余时间的人,才有资格或才会参加志愿服务。</span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">积极的看法:</span></p>
<p class="MsoNormal"><span lang="EN-US">1</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">)</span><span lang="EN-US"><span style="mso-spacerun: yes">        </span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">每个人都有参与社会事务的权利和促进社会进步的能力,同样每个人都有促进社会繁荣进步的义务和责任。参与志愿服务是表达这种</span><span lang="EN-US">“</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">权利</span><span lang="EN-US">”</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">及</span><span lang="EN-US">“</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">义务</span><span lang="EN-US">”</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">的积极和有效的形式。</span></p>
<p class="MsoNormal"><span lang="EN-US">2</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">)</span><span lang="EN-US"><span style="mso-spacerun: yes">        </span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">在服务他人、服务社会的同时,自身也得到了提高、完善和发展,精神和心灵得到满足,因此,参与志愿服务既是</span><span lang="EN-US">“</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">助人</span><span lang="EN-US">”</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">,亦是</span><span lang="EN-US">“</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">自助</span><span lang="EN-US">”</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">,既是</span><span lang="EN-US">“</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">乐人</span><span lang="EN-US">”</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">,同时也是</span><span lang="EN-US">“</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">乐已</span><span lang="EN-US">”</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">。</span></p>
<p class="MsoNormal"><span lang="EN-US">3</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">)</span><span lang="EN-US"><span style="mso-spacerun: yes">        </span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">参与志愿服务,既是在帮助他人、服务社会,同时也是在传递爱心和传播文明。</span></p>
<p class="MsoNormal"><span lang="EN-US">4</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">)</span><span lang="EN-US"><span style="mso-spacerun: yes">        </span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">志愿服务个人化、人性化的特征,可以有效地拉近人与人之间的心灵距离,减少疏远感,采访缓解社会矛盾,促进社会稳定有一定的积极作用。</span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">二、志愿服务的价值意义</span></p>
<p class="MsoNormal"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">对社会而言:</span></p>
<p class="MsoNormal"><span lang="EN-US">1</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">)</span><span lang="EN-US"><span style="mso-spacerun: yes">        </span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">传递爱心,传播文明。志愿者在把关怀带给社会的同时,也传递了爱心,传递了文明,这种</span><span lang="EN-US">“</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">爱心</span><span lang="EN-US">”</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">和</span><span lang="EN-US">“</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">文明</span><span lang="EN-US">”</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">从一个人身上传到另一个人身上,最终会汇聚成一股强大的社会暖流。</span></p>
<p class="MsoNormal"><span lang="EN-US">2</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">)</span><span lang="EN-US"><span style="mso-spacerun: yes">        </span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">建立和谐社会。志愿服务,是提供社交和互助帮助的机会,加强人与人之间的交往及关怀,减低彼此间的疏远感,促进社会和谐。</span></p>
<p class="MsoNormal"><span lang="EN-US">3</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">)</span><span lang="EN-US"><span style="mso-spacerun: yes">        </span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">促进社会进步。社会的进步需要全社会的共同参与和努力。志愿服务正是鼓励越来越多的人参与到服务社会的行列中来,对促进社会进步有一定的积极作用。</span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">对志愿者个人而言:</span></p>
<p class="MsoNormal"><span lang="EN-US">1</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">)</span><span lang="EN-US"><span style="mso-spacerun: yes">        </span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">提升个人精神境界。志愿者通过参与志愿服务,有机会为社会出力,尽公民责任和义务,而且人生的价值也在志愿活动当中得到体现,从中学会自觉地奉献精神和参与社会活动的责任感,精神境界得到了升华。</span></p>
<p class="MsoNormal"><span lang="EN-US">2</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">)</span><span lang="EN-US"><span style="mso-spacerun: yes">    </span><span style="mso-spacerun: yes">    </span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">丰富生活体验。志愿者利用闲余的时间,参与一些的意义的工作和活动,既可扩大自己的生活圈子,更可亲身体验社会的人和事,加深对社会的认识,这对志愿者自身的成长和提高是十分有益的。</span></p>
<p class="MsoNormal"><span lang="EN-US">3</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">)</span><span lang="EN-US"><span style="mso-spacerun: yes">        </span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">提供学习的机会。志愿者在参与志愿服务过程中,除了可以帮助人以外,更可培养自己的组织及领导能力,学习新知识、增强自信心及学会与人相处等。</span></p>
<p class="MsoNormal"><span lang="EN-US">4</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">)</span><span lang="EN-US"><span style="mso-spacerun: yes">        </span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">促进自身的发展。在开展志愿者各项活动中,志愿者可通过学习对比,发现别人的优点和自身的不足,并可以善加利用,取长补短,使自已的综合素质和总体水平得到不断的提高,有助于自身的发展。</span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">对服务对象而言:</span></p>
<p class="MsoNormal"><span lang="EN-US">1</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">)</span><span lang="EN-US"><span style="mso-spacerun: yes">        </span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">授受个人化服务。志愿服务提供大量的人力资源的同时,更能发挥志愿服务的人性化、个人化及全面化的功能,从而令服务对象受益。</span></p>
<p class="MsoNormal"><span lang="EN-US">2</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">)</span><span lang="EN-US"><span style="mso-spacerun: yes">        </span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">帮助融入社会,增强归属感。通过志愿者服务,能有效地帮助服务对象扩大社交圈子,增强他们对人、对社会的信心,同时,</span> <span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">志愿者亲切的关怀和鼓励,帮助服务对象减轻接受服务时的自卑感和疏远感,从而建立其自尊心和自信心。</span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">三、志愿服务的特征</span></p>
<p class="MsoNormal"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">自愿性</span> <span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">无偿性</span> <span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">公益性</span> <span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">组织性</span></p>
<p class="MsoNormal"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">平等性</span> <span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">自由性</span> <span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">不稳定性</span> <span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">有限性</span> </p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">四、注册志愿者应有的工作态度和责任感</span></p>
<p class="MsoNormal"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">注册志愿者是按照一定程序在团组织、志愿者组织注册登记、参加服务活动的志愿者。这有别于普通志愿者的一个基本要求。</span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">对所属志愿者组织:</span></p>
<p class="MsoNormal"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">包括组织者在内,人人都是自愿者,大家既是参与者又是组织者。因此,志愿者对所属机构应抱建设性的心态,多支持、多理解,积极主动参与管理、策划和组织工作。</span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">对所属服务组、服务小组:</span></p>
<p class="MsoNormal"><span lang="EN-US">1</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">)</span><span lang="EN-US"><span style="mso-spacerun: yes">        </span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">服从所属服务组、服务小组的工作安排。</span></p>
<p class="MsoNormal"><span lang="EN-US">2</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">)</span><span lang="EN-US"><span style="mso-spacerun: yes">        </span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">虚心听取服务组、服务小组的意见,在服务过程中要始终与服务组、服务小组保持联系。</span></p>
<p class="MsoNormal"><span lang="EN-US">3</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">)</span><span lang="EN-US"><span style="mso-spacerun: yes">    </span><span style="mso-spacerun: yes">    </span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">对所属服务组、服务小组、服务对象负责,对的服务组、服务小组尽可能去维护、去了解,有问题有疑虑要当面解释清楚,不宜在背后妄加评论。</span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">对服务工作:</span></p>
<p class="MsoNormal"><span lang="EN-US">1</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">)</span><span lang="EN-US"><span style="mso-spacerun: yes">        </span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">志愿者在决定参与某项服务前,必须清楚了解服务的内容和要求,与自身的兴趣、爱好、能力等是否相符,对工作应有充分的心理准备和服务技能上的准备。</span></p>
<p class="MsoNormal"><span lang="EN-US">2</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">)</span><span lang="EN-US"><span style="mso-spacerun: yes">        </span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">志愿者不可轻率作出承诺了的服务必须尽心尽力完成,如因客观原因,确实无法履行承诺的,应做好解释工作。</span></p>
<p class="MsoNormal"><span lang="EN-US">3</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">)</span><span lang="EN-US"><span style="mso-spacerun: yes">        </span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">绝不允许利手志愿服务之便,开展促销、营销、传播不良言论等有违志愿者精神的任何活动,绝不允许以志愿服务收取服务费用。</span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">对服务对象:</span></p>
<p class="MsoNormal"><span lang="EN-US">1</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">)</span><span lang="EN-US"><span style="mso-spacerun: yes">        </span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">应持互相帮助的平等精神,不应有</span><span lang="EN-US">“</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">施予</span><span lang="EN-US">”</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">的心理和</span><span lang="EN-US">“</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">救世主</span><span lang="EN-US">”</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">的态度。</span></p>
<p class="MsoNormal"><span lang="EN-US">2</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">)</span><span lang="EN-US"><span style="mso-spacerun: yes">        </span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">应尽量了解服务对象,明白其真正需要,常设身处地为服务对象着想,在提供服务时,应尊重服务对象的意见,不应用自己的想法去强加别人。</span></p>
<p class="MsoNormal"><span lang="EN-US">3</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">)</span><span lang="EN-US"><span style="mso-spacerun: yes">        </span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">要尊重服务对象的隐私权,不应随意公开服务对象的情况或资料。</span></p>
<p class="MsoNormal"><span lang="EN-US">4</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">)</span><span lang="EN-US"><span style="mso-spacerun: yes">        </span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">要尽量与服务对象保持良好的关系。</span></p>
<p class="MsoNormal"><span lang="EN-US">5</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">)</span><span lang="EN-US"><span style="mso-spacerun: yes">        </span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"  Roman'; mso-hansi-font-family: 'Times New="New"  Roman'">服务中要尽已所能,力求工作中的尽善尽美。</span></p>
发表于 2008-10-11 09:02:00 | 显示全部楼层 | 来自湖北
<p>有心无力</p>
发表于 2008-12-15 20:30:00 | 显示全部楼层 | 来自湖北
对于志愿者我只能说三个字:好样的。
您需要登录后才可以回帖 登录 | 立即注册

本版积分规则

论坛说明:本页面所涉内容为用户自主发表并上传,所产生的一切法律责任及后果,均由用户自行承担,本网站仅提供存储服务。如存在侵权问题,请权利人与本网站联系!客服电话:0728-3319567

小黑屋|Archiver| ( 鄂ICP备12003601号-5 ) 鄂公网安备42900402000130

Powered by 湖北新领域文化传媒有限公司 法律顾问:湖北为维律师事务所 冯兵律师

网络经济主体信息
快速回复 返回顶部 返回列表